Frequently Asked Questions
Everything you need to know about your Asaya beauty journey.
Are World of Asaya products suitable for sensitive skin?
Yes, our formulations are dermatologically tested and prioritize gentle, skin-loving ingredients to ensure they are safe for even the most sensitive skin types.
How can I track my order?
Once your order is shipped, you will receive an email and SMS with a tracking link. You can also track your package directly through the 'My Orders' section on our website.
What is your return and refund policy?
We offer a 7-day return policy for products that are damaged during transit or if the wrong item was delivered. Please ensure the product remains unopened and in its original packaging.
Do you offer international shipping?
Currently, we ship across India. We are working diligently to bring the World of Asaya to international doorsteps very soon. Stay tuned for updates!
Are your products cruelty-free and vegan?
Absolutely. We are committed to ethical beauty. All World of Asaya products are 100% vegan, cruelty-free, and never tested on animals.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, Net Banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes.